Following the requirements of applicable legislation, on this page you can find the explanation of all of the necessary procedures relating to the handling of client complaints.

PMT Matrix Capital Ltd Complaints Handling Policy

In addition to what is described in the Complaints Handling Policy, the investors who consider that they have any disputes with PMT Matrix Capital Ltd, for which they are claiming damages, are encouraged to consider submitting their complaint to the Financial Ombudsman of the Republic of Cyprus.

Address: 13 Lord Byron Avenue, 1096 NICOSIA

Phone: 22848900 (main number)

Facsimile (Fax): 22660584, 22660118

E-mail:

• Complaints: complaints@financialombudsman.gov.cy

• Financial Ombudsman: fin.ombudsman@financialombudsman.gov.cy

• Website: www.financialombudsman.gov.cy